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Our Mission, Vision, and Core Values

 

A Mission is why we exist. Our Mission is "To help people with their automotive needs."

 

A Vision is to be the recognized leader in delivering outstanding customer service through outstanding employees.

 

Core Values are a set of general guiding principles. We believe the following Core Values will assure both business success and the personal fulfillment and well being of our employees. Our Core Values are:


Integrity

We believe that all decisions are made with integrity, being honest with self and with others.

Outstanding Customer Service

We believe that customers can and will take notice of and appreciate great, caring service. We base our efforts on this foundation.

Care, Concern and Respect for our Employees

We believe we have nothing of greater value than our people. We value the demonstration of respect for the uniqueness of every individual and believe that such an attitude will build a team of confident, creative members possessing a high degree of initiative, self respect, and self discipline.

Continuous Improvement

We believe in not accepting the status quo; we believe in the value of ongoing education in any form. We believe in providing opportunity for personal, professional, and organizational growth and innovation for our people and our company.

Strong Relationships with our Business Partners and Communities

We believe that strong business relationships help us go beyond the status quo by working together rather than in competition. We also believe in enriching those communities we serve and that have helped us grow and succeed.

Responsible Individual Initiative

We believe there is no place for mediocrity and half-hearted efforts. Therefore, we accept personal and professional responsibility, accountability and authority for our products and services.

 

 

 

For us, "customer service" means making your experience as easy and enjoyable as we can. We try to provide great customer service in a number of ways:
You'll find all the information you need to buy a car right here on our site:
  • You can research the VW that's right for you.
  • You can request a quote on the new vehicle of your choice.
  • You'll enjoy prompt, quality service from our service center. Go ahead and make an appointment or order parts online. It's easy.
  • Our friendly, professional staff will exceed your expectations for personal service.
Feel free to send us an email if you have any special requests or would like extra help finding the vehicle you want.

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